Experience

April 2015 - Present (4 years 1 months)

Instructional Designer/Principal Trainer

Temple University Health System Curriculum/PD Staff | Adult Education Philadelphia Pennsylvania United States

Manages the development and implementation of the training programs for various applications and impacted end users.Prepares/maintains documentation and all course materials for role-based education.Maintains training environments for training classes.Works with training coordinators to schedule appropriate courses.Aids in E-Learning course development, ongoing new hire education, go-live/end-user support, demonstrations, and other duties pertinent to onboarding/education.

October 2011 - April 2015 (3 years 6 months)

Data Services Coordinator

The Children's Hospital Of Philadelphia Trainer | Adult Education Philadelphia Pennsylvania United States

Developed and lead individual and group trainings on new software and database processes. Participated in the creation and maintenance of all documentation, including policies/procedures manual, refresher how-to’s.Trained users on other department applications and on hardware use including scanners and printers.Served as one of several departmental experts on Microsoft Office products.Ensured standards and consistencies existed and were adhered to.

June 2004 - October 2011 (7 years 4 months)

Database Administrator

Abington Memorial Hospital Administrator | Adult Education Abington Pennsylvania United States

Supervised the Individual Giving Assistant II position in gift entry, gift acknowledgement and end of month reporting procedures.Provided technical/configuration direction, support and training to staff regarding structure of coding, interpretation of records, report writing, policies and other related matters to maximize effectiveness of fund raising software.Analyzed data, made suggestions for improved reporting and/or processing techniques, and developed customized reports.

Expertise

Adobe Products
Subjects

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Michelle Marzullo Instructional Designer

Michelle Marzullo

Instructional Designer
Participant
398 Points

Working professional with a strong desire to help provide creative and effective training/performance solutions for those at all levels within organizations.

Philadelphia, Pennsylvania, United States
Activity Badges (3)

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