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Catherine Larson
IT Leader

Cannot access the course pages

I am enrolled in the train the trainer, and cannot access http://edex.adobe.com/pd/course/t4t/ I get a 500 Internal error.

What is the issue?


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5 / 5 • 4 Ratings

Comments (24)

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Eric Dumas

Posted on 9/8/13 9:55:02 PM Permalink

It seems to be fixed now, works great for me, after I log in

Adobe Education

Posted on 8/3/13 7:50:21 PM Permalink

Hi all - the 500 error has been resolved and you should now be able to access the course homepage and continue completing the course workshops and assignments. We'll be adjusting the deadlines for assignments to account for the issues many people have had submitting completed assignments. Thanks again for your patience with us as we work out the kinks for this course, our first on the Adobe Education Exchange. Please email edex@adobe.com if you experience any more issues with the course. We'll do our best to fix the problems as quickly as we can.

anindya banerji

Posted on 8/3/13 7:21:56 PM Permalink

Will Adobe relax the course timing to complete it properly?
and a suggestion ... if Adobe Ed-Ex send a common email notifying the fixed-up status.

_Anindya

Adobe Education

Posted on 8/3/13 5:10:20 PM Permalink

Hi folks,

We are aware of the 500 error that many users are seeing when they attempt to access the course homepage. We're working as quickly as we can to resolve the issue and we appreciate your continued patience with technical difficulties. Stay tuned...

David Place

Posted on 8/3/13 5:08:39 PM Permalink

  • I'm also getting the 500 Internal Error message. I hope this doesn't keep us from finishing this week's requirements.

Lisa Hertzi

Posted on 8/3/13 2:52:50 PM Permalink

I am also locked out with a 500 internal error message. I have no access and this was the day I was available to do the work! Bummer! My students would march right into my office and bang on the door... so this is me, banging on your door! Grin

Alex Affonso

Posted on 8/3/13 11:40:01 AM Permalink

I'm getting the same 500 error since yesterday. Is it being addressed so we can access the course page?

mbarek akaddar

Posted on 8/3/13 10:43:19 AM Permalink

Same here : getting 500 error.!!!

Kathryn StAmant

Posted on 8/3/13 6:47:21 AM Permalink

I am on a cruise ship with satellite connection that is VERY VERY slow, I cannot get past the error either, at great cruise ship internet expense. It took 30 minutes to login and get the error and then too get this far! I will have to wait almost a week before I can get access to internet again. I am in Alaska and will be off the ship and going on to Danali and Fairbanks in Alaska. I would guess that I will be able to connect once I get to Fairbanks. I do hope I can continue with the course even though I will be behind. I plan on catching up when I get home Aug. 12th if I cannot connect sooner.

Best to you all!!!

Kathy

Kathryn StAmant

Posted on 8/3/13 6:47:21 AM Permalink

I am on a cruise ship with satellite connection that is VERY VERY slow, I cannot get past the error either, at great cruise ship internet expense. It took 30 minutes to login and get the error and then too get this far! I will have to wait almost a week before I can get access to internet again. I am in Alaska and will be off the ship and going on to Danali and Fairbanks in Alaska. I would guess that I will be able to connect once I get to Fairbanks. I do hope I can continue with the course even though I will be behind. I plan on catching up when I get home Aug. 12th if I cannot connect sooner.

Best to you all!!!

Kathy

Kathryn StAmant

Posted on 8/3/13 6:46:16 AM Permalink

I am on a cruise ship with satellite connection that is VERY VERY slow, I cannot get past the error either, at great cruise ship internet expense. It took 30 minutes to login and get the error and then too get this far! I will have to wait almost a week before I can get access to internet again. I am in Alaska and will be off the ship and going on to Danali and Fairbanks in Alaska. I would guess that I will be able to connect once I get to Fairbanks. I do hope I can continue with the course even though I will be behind. I plan on catching up when I get home Aug. 12th if I cannot connect sooner.

Best to you all!!!

Kathy

Kathryn StAmant

Posted on 8/3/13 6:45:38 AM Permalink

I am on a cruise ship with satellite connection that is VERY VERY slow, I cannot get past the error either, at great cruise ship internet expense. It took 30 minutes to login and get the error and then too get this far! I will have to wait almost a week before I can get access to internet again. I am in Alaska and will be off the ship and going on to Danali and Fairbanks in Alaska. I would guess that I will be able to connect once I get to Fairbanks. I do hope I can continue with the course even though I will be behind. I plan on catching up when I get home Aug. 12th if I cannot connect sooner.

Best to you all!!!

Kathy

Kathryn StAmant

Posted on 8/3/13 6:44:48 AM Permalink

I am on a cruise ship with satellite connection that is VERY VERY slow, I cannot get past the error either, at great cruise ship internet expense. It took 30 minutes to login and get the error and then too get this far! I will have to wait almost a week before I can get access to internet again. I am in Alaska and will be off the ship and going on to Danali and Fairbanks in Alaska. I would guess that I will be able to connect once I get to Fairbanks. I do hope I can continue with the course even though I will be behind. I plan on catching up when I get home Aug. 12th if I cannot connect sooner.

Best to you all!!!

Kathy

Kathryn StAmant

Posted on 8/3/13 6:44:22 AM Permalink

I am on a cruise ship with satellite connection that is VERY VERY slow, I cannot get past the error either, at great cruise ship internet expense. It took 30 minutes to login and get the error and then too get this far! I will have to wait almost a week before I can get access to internet again. I am in Alaska and will be off the ship and going on to Danali and Fairbanks in Alaska. I would guess that I will be able to connect once I get to Fairbanks. I do hope I can continue with the course even though I will be behind. I plan on catching up when I get home Aug. 12th if I cannot connect sooner.

Best to you all!!!

Kathy

Kathryn StAmant

Posted on 8/3/13 6:43:36 AM Permalink

I am on a cruise ship with satellite connection that is VERY VERY slow, I cannot get past the error either, at great cruise ship internet expense. I will have to wait almost a week before I can get access to internet again. I am in Alaska and will be off the ship and going on to Danali and Fairbanks in Alaska. I would guess that I will be able to connect once I get to Fairbanks. I do hope I can continue with the course even though I will be behind. I plan on catching up when I get home Aug. 12th if I cannot connect sooner.

Best to you all!!!

Kathy

Kathryn StAmant

Posted on 8/3/13 6:43:11 AM Permalink

I am on a cruise ship with satellite connection that is VERY VERY slow, I cannot get past the error either, at great cruise ship internet expense. I will have to wait almost a week before I can get access to internet again. I am in Alaska and will be off the ship and going on to Danali and Fairbanks in Alaska. I would guess that I will be able to connect once I get to Fairbanks. I do hope I can continue with the course even though I will be behind. I plan on catching up when I get home Aug. 12th if I cannot connect sooner.

Best to you all!!!

Kathy

Chee Soh Kian

Posted on 8/3/13 3:56:41 AM Permalink

Me too, getting 500 error.

Ramona Boland

Posted on 8/3/13 3:08:09 AM Permalink

The course page must be down. What a drag! Just when I finished my homework...

Ramona Boland

Posted on 8/3/13 3:01:52 AM Permalink

I was on earlier to day at about 3 to 5 est. and it was fine. I hope this is just a glitch.

Ramona Boland

Posted on 8/3/13 3:00:09 AM Permalink

Me too! I just finished the homework for week two and can't submit it.

Betty Rogge

Posted on 8/3/13 1:40:47 AM Permalink

I am getting the same thing as both you and Barbara have stated. It has been like this each time I have tried to get into the course today.

Barbara Newman

Posted on 8/3/13 1:02:43 AM Permalink

More info: Can access the main course page when not signed in but once I sign in I get the 500: internal server error. Also signing in is not working consistently. Tried w/ both Firefox and Google Chrome.

Barbara Newman

Posted on 8/3/13 12:45:48 AM Permalink

Also getting the 500 error.

Catherine Larson

Posted on 8/3/13 1:36:19 AM Permalink

Thanks - These 404 and 500 errors are problematic!